Business services are activities that help a company yet do not produce a physical product. These activities can be performed by a company or outside contractors. Some examples of business services include shipping, administrative support, janitorial, IT management and financial analysis. The qualifications required for a job in business services depend on the industry. For example, an entry-level position in shipping might require only a high school diploma and strong work ethic, while a more professional role like a software engineer or IT technician requires a bachelor’s degree.
Many companies need business-to-business, or B2B, services to manage their operations and resources. These may include delivery services that enable a firm to get the supplies it needs without having to travel to a supplier. Another common business-to-business service is payroll management, which enables firms to manage employee wages and taxes. Other business-to-business services are warehousing, data storage and asset management.
Businesses also need business-to-consumer, or B2C, services to reach end customers. These may include marketing, public relations and sales. A business-to-consumer service may also include hosting in-office day cares for employees, which helps them maintain a work-life balance and saves the employer money. Other B2C services are utilities, such as water and electricity, which a company needs to keep its workplace running smoothly.